Vaddio Extreme USB Extenders User Manual download pdf (Page 9)

Extreme USB 2.0 Extenders

Extreme USB 2.0 Extenders - Document Number 342-0468 Rev D Page 9 of 16

TROUBLESHOOTING

The

following table provides troubleshooting

tips.

The

topics

are

arranged

in the

order

in

which

they should be

executed

in

most situations.

If you are

unable

to

resolve

the

problem

after

following these

instructions,

please contact

technical support

for

further

assistance.

Problem Probable Cause Solution Possibilities

All LEDs on the RX unit

(PC-Host side) are off.

The RX unit is not receiving enough

power from the USB port.

1) Ensure the USB connection between the

RX unit and the host PC is properly

installed. Remember to use a USB 2.0

rated cable with USB 2.0 signals.

2) Move the USB connector to another USB

port on the host PC. Some PCs have

internal hubs and adequate power may

not be available on every port.

All LEDs on the TX unit

(device side) are off.

The TX unit is not receiving power

for the AC Adapter.

1) Ensure that the AC power adapter is

properly connected to the TX unit.

2) Check the viability of the AC electrical

outlet. Check that the TX unit’s power

LED comes on when plugged into a

working outlet.

Link LEDs on the TX

and RX units are off.

The is no connection between the

TX and RX units

1) Check the Cat-5e connection and the

cable. Avoid using the pull-through or EZ

type RJ-45 connectors. Check the pin-

outs and use 568B straight through

standard.

2) Connect a short and known good patch

cable between the TX and RX units. If it

works, then there is a Cat-5 cabling

problem.

Link LED on RX unit is

on

but the

Host LED on RX

unit is off.

 The host

computer

is not

powered

on.

 The LEX unit is not connected to

the

computer (when

used with the

optional

LEX AC adapter).

 The

computer does

not

support

USB hubs.

 The USB

Ranger® 2201

is

malfunctioning.

1)

Disconnect

all USB

devices

from the TX

unit.

2)

Disconnect

the RX unit from the computer.

3)

Disconnect

the TX unit from the AC power

adapter.

4)

Reconnect

the RX unit to the computer.

5)

Reconnect

the TX unit to the AC

power

adapter.

6) In the

Universal Serial

Bus

controllers

section

of

Device Manager, check

that the

RX unit is

recognized

as a

“Generic

USB

Hub”.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Comments to this Manuals

No comments